Last updated: September 27, 2026
Platrly is made by OLeary Software LLC, an Arizona limited liability company based in Phoenix, Arizona ("we," "our," or "us"). We operate the Platrly mobile application, the web dashboard and the website at platrly.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, and protect information about you when you use our Service.
By using Platrly, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
When you create an owner account, we collect your email address and a hashed password. This information is used solely to authenticate you and associate your account with your organization and locations.
We store data you enter into the app, including organization names, location names, employee names, employee clock-in IDs, user roles, checklists, tasks, task completion records, and any photos and notes attached to tasks as proof of completion. This data belongs to you and is used only to provide the Service.
When a device is set up as a kiosk, we store a binding between that device and your location. If you allow notifications, we store the device's push notification token so we can send task reminders. We don't collect hardware IDs, advertising IDs, contacts, or location data.
We collect usage data in the app, the web dashboard and the website, including page and screen views, navigation, key actions (such as completing onboarding steps or creating checklists) and error reports. When you're signed in, this data is linked to your account, including your email address, so we can help you and understand how teams use Platrly. It's processed by PostHog (see Third-Party Services below).
We record sessions in the signed-in web dashboard and app to find bugs and confusing screens. A recording captures what appears on screen and what is typed into forms, such as checklist and employee details. Password fields are never recorded. We use recordings only to improve the Service.
If you submit a bug report or feature request through the app, we collect the content of your submission along with your user role and location name to help us address the issue.
If you choose to enable SMS alerts in your account settings, we collect the phone number you provide. This number is used solely to deliver operational alert messages (e.g., when a checklist or task is not completed by its due time). You can remove your phone number or disable SMS alerts at any time from your account settings.
If you contact us through our website contact form or email support, we collect your name, email address, the content of your message and any attachments, in order to respond to you.
The website and web dashboard use cookies and your browser's local storage for two things: keeping you signed in (these are required for the dashboard to work) and product analytics through PostHog. We don't use advertising cookies or share browsing data with advertisers. You can block or clear cookies in your browser settings; the public website works without them, but you won't be able to stay signed in to the dashboard.
We do not sell your data. We do not use your data for advertising. We do not share your data with third parties except as described in this policy.
Your data is stored using Supabase, a database platform hosted on AWS infrastructure in the United States. Supabase encrypts data at rest and in transit using industry-standard TLS/SSL protocols.
Access to your data is protected by row-level security policies. Only authenticated users with permission to access a given organization or location can read or modify that data.
While we take reasonable measures to protect your data, no method of transmission or storage is 100% secure. We encourage you to use strong, unique passwords for your account.
We use the following third-party services to operate Platrly:
These services have their own privacy policies governing the data they process on our behalf.
We retain your account and business data for as long as your account is active. If you delete a location or your organization, all associated data is permanently deleted from our database. You can delete your account and all associated data at any time from the app, on our delete account page, or by contacting us.
Depending on where you reside, you may have the right to:
To exercise any of these rights, contact us at hello@platrly.com. We will respond within 30 days.
Platrly is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us: